I Don’t Need Tech Support, I Need A New Program

I had one goal in mind getting this software: I wanted to have a marginless text document with a large size font. I work on a large flatscreen tv and that setting works best. Everything went wrong that could go wrong with my experience. Firstly, there is no convience to the program. In order to remove margins one has to go into the “code” and find them. There is no simple interface. The font was impossible. I could not understand how there is no font size interface with simple numbers like 13 or 18. Instead, they wish you to use the cmd + or -. It was so frustrating because as I did this command, the font did get bigger, but continued to travel accross my screen making a huge margin. So now, only my 12 something font might fill up my screen. Large font became pushed and shoved into the lower right hand corner. Even after multiple attempts, I am not sure if I could even make the margins go away. I went through the code and made all of it zero in the margins. This is all something I can do in other leading word processors easily and within seconds. I am not a newcomer to electronics and this program is far too difficult to use. It is bulky, complicated, and needs to slim way down. Maybe after a few days of working on it, I might find it of excellence… or not. I’m not sure whyit looks like I’m the only one writing this sort of thing, because it seems lots of people have voted positively. I don’t need tech support, I need a new program.

Josh Sommer1 about Ulysses – The Ultimate Writing App, v2.7.2